We wish to make your time in Port Douglas as refreshing & easy-going as the lifestyle of Tropical Far North Queensland itself. Our small and friendly reception team are here to help you with any advice you require.
Our Reception Hours are:
Monday – Friday: 08:30am to 5.00pm.
Saturday – Sunday: 08.30am to 3.00pm.
Public holidays & Summer times may vary.
If you are not familiar with the Queensland style of self-catering apartments, we provide the space and facilities to allow you to do your own thing. You have the essentials for very short stays, with extras available for a small fee or make yourself right at home with a visit to the supermarket. The Sunday markets at ANZAC Park are excellent for a tropical taste of local produce.
Check-out time is 10:00 a.m. Baggage may be left with us at reception if your transfer is after this time. Late check-out may be booked where available for a service charge.
We pride ourselves on our clean rooms and request that you leave your unit tidy, dishes washed, and rubbish removed to assist the hard working housekeeping staff. We reserve the right to charge for excessive cleaning time well above standard.
Need a local’s advice on exploring the region? Need a weather update? It is quicker & easier at no extra charge to book tours with us at reception, and we’ll find the day and tour that suits you best.
Phones: There are no phones in the apartments. There is a phone with limited call ability for guests use outside of Reception.
There is high-speed Wi-Fi in all apartments.
Keys: please remember your keys. After-hours lock-out or lost keys incur a call-out fee of $60.00 and we’d prefer to see you spend that on a good dinner.
Noise: Balconies and pool areas are meant to be enjoyed in the tropics, but from 9pm please respect others by observing your activities. From 10pm we ask that dinner parties etc. return indoors behind a closed patio door. Occupants who have their patio doors and windows closed but are still disturbed by your activities have a valid right to call after-hours security. A call-out fee of $60.00 will be charged to the offending room.
Insects: we are surrounded by World Heritage-listed rainforest so wildlife has a habit of saying hello despite the best efforts of our pest controller. Keep bench tops free of food and dirty dishes to deter insects.
In the unlikely event of an after-hours emergency please Ring Reception After Hours on 4084 2999 if that fails then Security at 07 5655 4599
Your Hosts: Ken, Sue & Peta.
Check-in time is after 2pm and Checkout time is 10.00am.
Please arrange with reception if your requirements do not match ours, as a late checkout can sometimes be arranged at the managers’ discretion, but please note that late checkout fees do apply.
All of our apartments are individually and privately owned and we simply ask that when you depart that you leave them in the same nice condition you found them.
We request you to remove rubbish and wash and dry the dishes prior to leaving. A fee is payable for rubbish removal or washing up.
We supply a small selection of soap, tea, coffee, milk and toilet rolls upon your arrival so that you can catch your breath after your trip.
Additional teas, coffees etc may be purchased from reception.
51-53 Davidson St Port Douglas Qld 4877